- What if I don’t know the ring size I need?
You can print out our downloadable ring size guide and use it to determine the size of an existing ring or cut out our ring size guide and size your/her ring finger.
- What it I purchase the wrong size?
If you need to have your ring re-sized, Lita Sea Glass Jewelry offers one free sizing with in one year of your purchase. This does not include the returned insured shipping. You will be responsible for return shipping and we will cover the sizing for you. Rings with engraved bands or custom detailed work in the band may be subject to a resizing fee (which will be discussed with you first.) In the event that you would like to have the ring sized by your local jeweler it is imperative that they have a laser welder. Because of the sea glass; and it’s inability to withstand heat, the ring can only be sized with a laser or pulse arc welder by a trained professional.
- What if I don’t know the birthstones/gemstones for each month?
No problem! You can view our sea glass color and gemstone chart for an accurate listing of each month’s birthstone.
- What metals are the rings available in?
We offer 14k white gold, 14k yellow gold, 18k white gold, 18k yellow gold, platinum and sterling silver.
- What is the price of a mothers ring?
The price of the ring is determined by many factors. The size of the diamond(s) or gemstone(s), the total gram weight of the metal, the time involved in creating the design and the intricacy of the design. The prices shown below are a guideline to give you a general idea of base price. The price can greatly vary due to the factors indicated above. For more accurate pricing please request a quote or see the prices listed on the Mothers Ring Gallery page.
PRICES START AT:
Sterling Silver –$400
14k Gold - $810
18k Gold - $1,005
Platinum - $1,350
- Do you offer financing options?
Lita Sea Glass Jewelry is happy to offer two payment options for your convenience.
1. Two Step Payments (Suggested) – This option requires a 50% deposit of your total quoted price, which is due upon the completion of the agreement contract. The remaining 50% is due upon completion of the ring, prior to shipment.
2. Three Step Payments – This option requires 1/3 of the total quoted price due upon the completion of the agreement contract. 1/3 of the total price is then due in the middle of the quoted time frame and the remaining 1/3 is due upon completion, prior to shipping.
* This option is popular among clients who have a 3 month or longer time frame associated with their order.
*With both payment plan options, the ring will be shipped fully insured upon completion of the final payment.
- Do you offer a warrantee?
Here at Lita Sea Glass Jewelry we pride ourselves on our dedication to our craft and strive to create durable, high quality jewelry made with much love and attention to detail. We stand behind our designs 100% and will cover any repair needs that are due to an oversight by us or craftsmanship. Please note that Lita Sea Glass Jewelry is not responsible for repairs due to normal wear and tare or due to lack of maintenance of the ring. Please see details below under “Repair”.
Sizing Lita Sea Glass Jewelry offers a complimentary one-time ring sizing with in one year of your purchase. Some sizing may be subject to a fee if the band has been engraved or has a custom designed detailed band. In this event we will discuss the options with you beforehand.
Cleaning Your jewelry will come with cleaning care instructions to help you upkeep your ring as best as possible. If you feel you need additional cleaning you can bring your ring into any local jeweler and have them professionally clean it. The sea glass is strong enough to with stand steam cleaning at the suggested standard temperature. We are happy to offer cleaning services for your ring for a small charge. Please contact us for details.
Repair Surface scratches, dulling of the metal, wearing of the metal including prong tips and slight misshaping of the metal is natural to occur over time. These types of situations along with accidents, are not covered by Lita Sea Glass Jewelry. In the event that this occurs we are happy to repair your ring for an additional charge.
Maintenance With every day wear it is normal that gold and other precious metals will wear down with time. The crown on a diamond or the prongs on the setting will generally last from 5-10 years. We suggest having your ring checked every year and cleaned when needed to keep up with maintaining quality and safety of your ring.
- Do you offer insurance or coverage on the rings or diamonds/gemstones?
Lita Sea Glass Jewelry carefully inspects each ring before it ships. It will arrive to you in a perfect secure setting. Although the rings are made to be durable and withstand the tests of time some maintenance is required. We suggest you have the diamonds on your ring checked each year to ensure safety and durability. Because Lita Sea Glass Jewelry is an online based business we are not able to personally check and maintain your jewelry there for we are unable to offer coverage at this time. We suggest using a reputable local jeweler for maintenance and look into insuring your ring through your local or current insurance agency.
- How long does it take to order a ring?
Depending on the style ring you purchase and the customizations you choose the time frame from start to finish will vary. As always please reach out to us and let us know the time you need the ring by and we will accommodate you as best we can.
Re-create an existing ring – If you choose to re-create an existing design in most cases we can have the ring will be ready to ship with in 3-4 weeks. Please note that this time quote is a baseline and greatly depends on how quickly decisions can be made on your part and if diamonds or gemstones needed are in stock or need to be custom ordered.
Modify a current design – If you purchase a ring that is based off an existing design but is being modified (changing the band style, adding stones, changing the size of the diamond/gemstone ect.) the time frame is usually 4-6 weeks. Please note that this time quote is a baseline and greatly depends on how smooth our communication is and how quickly decisions can be made on your part.
Custom Design - If we are custom designing a ring for you from scratch usually turn around time is about 5-8 weeks. This can greatly fluctuate depending on how quickly decisions can be made on your end about style, color, diamond/gemstone, ring size ect.
- I need a ring in 30 days or less is that possible?
Yes! In the event that you need a ring right away please be sure to ask. We have a selection of in stock gemstones and can provide you with options of styles that we would be able to create right away. In rush order situations we like to schedule a phone appointment so we can hash out the details and not waste any time going back and forth with emails.
- Can my sea glass be used in the ring?
There is a certain criteria of ideal size, shape and thickness of the sea glass pertaining to each ring style. We are happy to work with you to see if your sea glass fits those standards. If they do we are more then happy to accommodate using your glass. Please let us know you are interested in using your glass when inquiring about a ring and we will be happy to work with you.
- Do you offer Rhodium- Plated Rings?
Yes, we offer Rhodium-Plating with all of our white gold and platinum options to give them a brilliant white shine. If you prefer the warmer softer looks of non-plated, please let us know and we will design your ring accordingly.
- Do you make Grandmothers rings?
Yes! We are happy to make you a custom grandmothers ring. If you would like help designing the ring to incorporate all the birthstones/gemstones, please reach out to us by filling out the “create a custom design” form and we will get in touch with you to provide more information and suggestions.
- Do you make family rings?
Absolutely! We can create a one of a kind ring to represent your entire family. Please look through our design gallery for ideas or fill out the “create a custom design” form and we will get in touch with you to provide more information.
- What is a Mothers Ring?
A mother’s ring is made with the birthstones of her children. We can also make Grandmothers rings, with the birthstones of the grandchildren or family rings which consist of the parents and children’s birthstones.
- Do you ship outside of the USA?
Yes we ship worldwide. Please note that shipping and insurance on high dollar items will be larger. The import tax of your country may also be high. Please ask us for a shipping quote if you are interested and check your countries import tax to get an estimate.
Lita Sea Glass Jewelry is not responsible for import tax, tax duties or any other charge that may occur with shipping. Please note that is a separate charge by the country and is not included in the shipping quote we provide.
- What is your return/exchange policy?
Lita Sea Glass Jewelry does not accept returns or exchanges on Mothers Rings. We do provide custom sizing and can easily and quickly re-size a ring smaller or larger.
- Is your packaging discreet? What does the package look like?
Your ring will arrive in discreet package. The return address will be listed but the name will appear as L.S.G.J. to hide our name as best as possible. We can also ship your package to your office or another location. Please let us know how we can help so ensure your Lita Sea Glass order remains a surprise!
- Is a gift box included?
Your ring will arrive in a deluxe custom gift box with a plush ribbon. Story cards about the jewelry and the sea glass will be included as well as cleaning care instructions.
- Will I be charged sales tax?
If you are having your ring shipped to Massachusetts a 6.25% sales tax charge will be automatically added at check out.