- What is sea glass?
Sea glass is a wonderful treasure! It starts out as refused glass that has been tossed into the ocean. As the glass breaks apart by force or against rocks the small pieces of glass get smoothed by the sand and sea. Over time with the wear and tear of the ocean the edges of the glass get soft. Sometimes a piece of glass can be in the ocean for 50 to 100 years before it is washed up on shore!
- Do you use real sea glass?
Yes! All of the sea glass used by Lita Sea Glass Jewelry is genuine and is used just as it was found washed onto the shore. We are dedicated to working only with natural found sea glass (beach glass).
- Where do you get your sea glass?
Much of the sea glass we use has been handpicked by members of our team and family (be sure to check out pictures of our sea glass trips on the "a look behind the jewelry" page!). We also purchase from professional sea glass collectors in order to gain access to very rare colors not commonly found in New England.
- Do you make custom orders?
Yes. Please email us at: firstname.lastname@example.org to discuss custom options.
- How should I care for my sea glass jewelry?
Please see care instructions under our Jewelry Care page.
- How do you price your sea glass jewelry?
All of the jewelry is priced based on the amount of silver used; by the gram weight, the rarity of the sea glass and the time it takes to make the finished product. We only use fine materials such as solid sterling silver, 14k gold, 14k gold filled, white gold and platinum, along with semi-precious stones and jewelry-quality sea glass.
- Why do some sea glass colors cost more than others?
The difference in cost associated with color is associated with its rarity. Please refer to our About Sea Glass page for more information.
- Can you re-size the sea glass rings?
Yes, but there are risks and limitations. Band style, engravings and other factors can reduce our ability to re-size while still maintaining the integrity of the product.
- Can you adjust the size of bracelets and necklaces?
Yes. While shopping our website, you will be able to choose the size you would like by using the drop down menu upon viewing a product. In some cases, it is possible to just purchase just the pendant and later select a chain. If you have already purchased an item that needs adjusting, please contact us.
- Do you have a retail shop?
Our website is our online sea glass jewelry boutique. We also sell to over 40 retail locations. To shop our jewelry in person, please visit one of the shops listed in our store locator.
- What credit cards do you accept?
We accept Visa, Master Card and American Express. You may also choose to pay using Pay Pal. You do not need to have a Pay Pal account to use Pay Pal. You can now use any major credit or debit card through Pay Pal.
- How can I view the status of my order?
Upon placing your order with us, you will receive an email confirmation containing the details of your order and another email containing tracking information upon shipment.
**HOLIDAY GIFTS - We ship every 24 hours Monday - Friday. Orders will come in a custom gift box with story card & care instructions.
- What are your shipping costs?
We offer free standard shipping on all orders $75 and over within the U.S.A. and ship Monday - Friday (excluding holidays) and offer the following shipping upgrades:
.• Free Standard Mail in the US on Orders $75 and over (5 - 7 business days) * DOES NOT INCLUDE INSURANCE
• Standard Mail *Not Insured $3.95 Orders Under $75 (5 - 7 business days) *DOES NOT INCLUDE INSURANCE
• Priority Mail $9.95 (3 - 5 business days)
• Priority Mail *Insured $14.95 (3 - 5 business days)
• Quick Ship $19.95 (2 - 4 business days)
• Express Mail $24.95 (1 - 2 business days)
• Express Mail *Insured $29.95 (1 - 2 business days)
- Why should I be a registered customer?
Registered customers have the advantage of being the first to know about special promotions and exclusive offers! Also,having a customer account makes it easier to shop and track existing and past orders.
- Do you have a catalog?
Our catalog is our web site. Due to the one-of-a-kind nature of our jewelry, having a printed catalog would be impossible.